Administrative & operations professional

Jasmine Foster

Executive support, vendor management, and office operations leadership. For eight years I’ve kept a fast-paced broadcast newsroom running — quietly, precisely, and a step ahead.

Jasmine Foster

8+ years

Office operations & administrative experience

5 functions

Executive support, vendor management, HR, finance & security — one role

Dallas-bound

Relocating in 2026, open to administrative & operations roles

The work has always been bigger than the title

I started at CBS 42 News in Birmingham as a temp placement through Kelly Services, covering the front desk while the station figured out what it actually needed. Eight years later, I’m still there — but the role has grown into something the org chart hasn’t quite caught up to yet.

Our administrative team is small and tight-knit: our VP/General Manager, who also serves as corporate liaison; the Business Administration & HR Manager, who I report to directly; the GM’s Executive Assistant; and me, running front desk operations and assisting the Business Administration & HR Manager. We work closely as a team to keep the station’s day-to-day running smoothly — and within that team, my own scope has grown well past what “receptionist” suggests: executive-level support, vendor management, expense processing, HR coordination, and building security operations.

That’s the pattern I want to bring to an organization that’s ready to call it what it is: operations management. I’m not looking to do something different — I’m looking for a title and a paycheck that match the job I’m already doing.

Title Receptionist
Actual scope Executive support
Actual scope Vendor management
Actual scope Expense & invoice processing
Actual scope HR coordination
Actual scope Building security operations

This is the gap I’m closing with my next role.

What I actually do all day

Executive support

Calendar management, priority scheduling, and communications for senior leadership across multiple departments.

Vendor management

End-to-end vendor relationships — procurement, ordering, delivery coordination, and fulfillment.

Expense & invoice processing

Reconciliation of expense reports and corporate card transactions using SAP Concur and DocLink.

HR coordination

Job posting, interview file preparation, and onboarding logistics support across hiring cycles.

Building & security operations

Access control, camera monitoring, and entrance management for staff and property safety — including being the first point of contact when a security concern arises, which carries real weight in a newsroom environment.

Event coordination

Planning and executing company events, including holiday party logistics and vendor coordination.

What I work in day to day

Operations & finance software

SAP Concur DocLink VIP 7 switchboard Document management systems

Office & productivity

Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint Google Workspace Zoom

Graphic design

Canva Flyers & signage Newsletters Job listing graphics Event & team-building announcements

AI & productivity tools

Microsoft Copilot ChatGPT Gemini Claude

Investing ahead of the role I want

In progress

Google Project Management Certificate

Completing this certification through Coursera to build formal project-coordination skills on top of the event and process work I already do.

Self-learning

QuickBooks — working toward Online Level 1

Building foundational bookkeeping skills toward Intuit’s official QuickBooks Online Level 1 certification, expanding from expense processing into broader financial coordination.

Self-learning

Notion — pursuing Essentials certification

Developing fluency in modern project and knowledge-management tools, working toward Notion’s official Essentials certification badge.

Self-learning

Asana — pursuing Foundations Skill Badge

Practicing task and workflow management, working toward Asana’s official Foundations Skill Badge to round out my project-coordination toolkit.

Professional experience

Receptionist & Administrative Assistant

August 2017 – Present

CBS 42 News · Birmingham, AL — a regional broadcast news organization serving Central Alabama

  • Manage building access and security operations including gate control, main entrance, lobby, and side entrances; monitor camera systems covering the parking lot, entrances, and facility perimeter. Serve as the first point of contact when a security concern arises — a responsibility that carries real weight in a newsroom environment.
  • Operate the front-desk switchboard (VIP 7) and provide executive-level administrative support to the General Manager (VP) and Business Administration/HR leadership, managing calendars, communications, and priority scheduling across departments.
  • Own vendor relationships across office supplies, printing, pest control, and printer servicing — serving as primary point of contact, coordinating procurement, and managing delivery and fulfillment. Coordinate with a local printing company for business cards and large-format event signage.
  • Order food and catering for news and weather team meetings, critique nights, and on-call weather-aware coverage; order birthday cakes for staff celebrations.
  • Maintain the breakroom — keeping coffee and tea stocked, cleaning and maintaining the coffee machine, and coordinating with the vending company on bean restocking and servicing.
  • Process and reconcile expense reports, invoices, and corporate credit card transactions using SAP Concur and DocLink; reduced payment processing delays by 75% through streamlined documentation workflows. Maintain alphabetical paper filing for processed invoices and coordinate bi-quarterly document shredding with the admin team.
  • Support the HR coordination cycle for the Business Administration/HR department — posting job openings received from leadership across Handshake, the company career page, College Central, and the Alabama Broadcasters Association, and building interview folders with note-taking sheets for hiring managers to use during candidate interviews.
  • Plan and execute company events and serve on the annual holiday party planning committee, managing logistics and vendor coordination.
  • Serve as the central communication hub for staff, vendors, and stakeholders — triaging issues and ensuring cross-departmental alignment in a high-volume news environment.
  • Manage mail and shipping logistics, including carrier pickups and distributing incoming packages to staff; regularly train front-desk coverage to ensure operations continue smoothly in my absence.

“Someone You Can Count On” Award — CBS 42 News, 2024

Awarded for exceptional performance, dependability, and consistent support across the organization.

Prior to this role, I worked with Kelly Services for two years as a staffing placement, taking on short-term administrative and operational assignments — the placement that ultimately led to my position at CBS 42 News.

Outside of operations, I write under the name DeMi Wilde — I’m a published author and the founder of an independent publishing imprint.

Visit demiwilde.com →

Resume, cover letter & references

Resume

Full work history and qualifications, PDF format.

Download PDF

Cover letter

A general introduction, ready to send.

Download PDF

References

Professional references available on request.

Download PDF

Let’s talk

I’m relocating to Dallas and actively interviewing for administrative and operations roles. If you’re hiring, I’d love to hear from you.

© 2026 Jasmine Foster. All rights reserved.

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